Binbirdirek Mah. Klod Farer Cad, Güven Apartmanı No:2/302 Fatih/İstanbul, Turkey

7/24 Customer Support

7/24 Customer Support

     Travel by Turkey website operates according to the laws of Turkey, the laws of internet crimes and the set of rules and regulations of electronic commerce, and respected users are obliged not to post any political content or contrary to the moral and religious affairs of Turkey on this website.

1- Services and content produced and offered by Travel by Turkey; They are only for use on this website. Any misuse of information, photos, designs, logos, etc. from the Travel by Turkey website by a natural or legal person will be prosecuted. Mentioning the contents of this website on the Internet is allowed only by mentioning the name and address of travelbyturkey.com and a link to the mentioned content and in paper media, with written permission from the website authorities.

2- The use of this website for commercial purposes, advertising, marketing, etc. is prohibited.

3- In case of non-compliance with any of the above, the Travel by Turkey website will be allowed to file a complaint through the competent legal authorities and courts dealing with internet crimes inside or outside the country and enlighten the public about the violation.

4- Travel by Turkey is not responsible for the content of the websites to which it has linked. These sites are not produced by Travel by Turkey and their existence does not constitute our endorsement or association with their producers.

5- The Travel by Turkey website has no other website than www.travelbyturkey.com and its subcategories, and it contacts its users only through this way. Other Internet correspondence from addresses other than the official and valid addresses of this website are not approved by Travel by Turkey.

6- It is the responsibility of the user to provide correct personal information, such as the name in accordance with the name in the passport, the number of passengers, age, etc. In case of entering incomplete or incorrect information, the responsibility for the consequences of this action will be the responsibility of the user.

7- The user undertakes to communicate any changes in his/her personal information to the Travel by Turkey website as soon as possible. Otherwise, this website will not have any responsibility for the consequences of incorrect information.

8- Any misuse of the name of Travel by Turkey, Travel by Turkey website, correspondence from Travel by Turkey, or the use of similar names that create suspicion of similarity and compatibility is prohibited through a complaint to the competent legal authorities, courts dealing with Internet crimes in or abroad as well as informing the internet service providers and clients will be prosecuted.

9- Buying a tour on the Travel by Turkey website is subject to the rules and regulations of electronic commerce and any violation will be prosecuted. While buying a tour online, the buyer undertakes to be fully aware of all the rules and regulations of the tour purchase.

10- When booking a tour, the passenger’s name must be entered in full in English letters.

11- The purchased tour belongs to the passenger whose details were entered during the reservation and cannot be transferred to others.

Tour cancellation conditions

Signing a contract or purchasing a tour online on behalf of the traveler or his representative means a detailed study of the travel specifications, complete knowledge of the contract provisions, travel cancellation conditions, and knowledge of all essential and personal items needed for the trip, and all responsibilities resulting from lack of attention according to its provisions, it will be addressed to the passenger.